It’s 2021. It’s time to think digitally. Taking auto body repair estimate requests by the phone or in person just doesn’t make sense any more. Especially considering the current health crisis, the more you can do contactless and automated, the better.
How much time do you spend chasing customers down trying to nail down specifics?
How much do you pay someone on your team to do it for you?
What is an Auto Body Repair Estimate Request?
An auto body repair estimate request is exactly what it sounds like.
Your potential customer provides whatever information you decide is pertinent and you decide how to follow up.
You’re not providing the estimate online – unless you want to. You’re just taking their information down in the quickest, simplest, most hands-off way possible – saving you time and headaches.
Automating Auto Body Repair Estimate Requests via Online Forms Will Make Your Life Easier
Online Estimate Request Forms Are More Accurate
It’s easy to misunderstand, miss-hear, miss-type information. You’re busy. Your team is busy. Things happen.
Leverage your website and your customer’s knowledge to get the information recorded correctly, the first time.
Each form on your website CONSISTENTLY gathers ACCURATE information straight from the customer and saves it for you to use at your convenience.
That’s just smart. Any time you can automate a process, you save yourself time. And time is what we all need right now.
Online Estimate Request Forms Are More Available & More Efficient
It’s undeniable. Your website can handle more people at the exact same time than you possibly could.
Imagine dozens of customers in your lobby right now telling you x, y and z about their car – all at once. Or on hold waiting to talk to you and your seriously overworked team. That’s chaos. That’s ridiculous.
That’s what your Estimate Request form eats for breakfast.
You get it.
More than that though, an Auto Body Repair Estimate Request form standardizes the process.
Never forget to ask for a critical piece of information again.
Decide what you need and how you want it ONCE, and let the form do the rest.
All that data from your form is collected and accessible from the backend of your website. Export the data and keep it in you records. Done.
Online Estimate Request Forms Save You Time
Don’t chase customers down reminding them what you need or waiting on the phone while they get their notes together. With an estimate request form, your customer knows what they need long before they ever interact with your team.
Enjoy less phone calls – less customers calling for quotes interrupting your day. Reach out to customers when you’re ready. Don’t spend several calls gathering info. Spend one call clarifying and making a plan.
Relish in shorter phone calls. Call customer – make plan – move forward. Don’t wait on the phone while your customer tells you their life story when all you asked for was their contact info.
Online Estimate Request Forms Are Lead Generators
Want to market to past site visitors to keep your brand fresh in their mind? You’ve already got their contact data saved for future use all in one convenient location.
Online Estimate Request Forms Get the Ball Rolling
Customers are more likely to move forward with a company they feel like they’ve already started the process with. Make it easy for them to get involved.
Customers get the ease of sending you their information online anytime, from anywhere. Meaning they feel invested because they’ve already put the work in.
You come in and seal the deal.
Online Estimate Request Forms for Retention Testing
Did someone fill out your estimate request form but decide not to get their repair done with you?
Yes, it’s disappointing. But it’s also valuable information.
It’s tells you they were interested but that something after that point turned them off. Find out what that something was and address it.
But I can’t do estimates online.
That’s fine. Don’t.
You don’t have to the estimate online – unless you just want to.
You’re just making the most of technology to take one more thing off your plate – collect and record information.
Just sit back and let your website funnel customers to you. Call them back or email or text or carrier pigeon – you do you – and walk them through the next steps.
Collision Websites Helps You Gather Estimate Requests
Collision Websites provides premium auto body shop website building and digital marketing. We have several top-of-the-line templates pre-loaded with professionally written content. Our templates are pre-built and are so, so easy to customize using our Free Page Builder.
Our sites come with auto body repair estimate request forms already built. Don’t worry though, you can still add or remove fields and decide who all on your team should be notified when a customer fills one out.
More than just a website builder though, Collision Websites is THE auto body website management system your team needs. We keep your site up to date and running smoothly. One more thing for you to stop worrying about.
You can even get training or ask one of our amazing support team to edit your website for you*. That means adding pages, changing images, uploading content. All the things you need to do and don’t need to spend the time learning to do.
Interested in having someone write your website content or blog posts for you? Let us know what you have in mind and we’ll send you a quote.
How to Get Started
Go ahead and take this one thing of your plate. You deserve it. Check out our professionally built body shop designs, learn more about all the great features we offer, then, if you like what you see, start a FREE 14-day trial.
We won’t ask you for your credit card to start the trial and if you choose to upgrade into a paid plan we won’t lock you into any long-term contracts.
We’re here to help you, not pressure you.
Shoot us an email at email@example.com if you want to learn more.
Keep safe and be awesome.
*Level of support available depends on your subscription tier. All features and support mentioned are relevant to the date this content was published. Collision Websites retains the right to modify product offerings at any time.