FAQs About Our Website Plans: Everything You Need to Know for Your Collision Shop

Q: 1. What do I need to get started?

Simply choose a plan, provide basic information about your shop, and we’ll take it from there. If you already have a website, we’ll help migrate it to our platform.

Q: 2. How long does it take to set up my website?

If you’re starting fresh, initial setup typically takes 1–2 weeks. For existing websites, migration is completed within a few business days.

Q: 3. What if I already have a hosting provider?

No problem! We’ll work with you to transition your site seamlessly to our hosting or manage your site on its current provider.

Q: 13. Is there a discount for annual billing?

Yes, we offer a discount for annual billing. You’ll save [X%] compared to monthly payments.

Q: 14. Are there any hidden fees?

No hidden fees. All costs are transparent and outlined in your plan. Additional services, if requested, are clearly quoted beforehand.

Q: 15. What happens if my payment method fails?

If a payment fails, we’ll notify you immediately and allow a grace period to update your payment method before service is interrupted.

Q: 10. How do you keep my website secure?

We handle SSL certificate management, regular updates, and malware scanning to ensure your site stays safe from online threats.

Q: 11. Will you back up my website?

Yes, all plans include automatic backups to protect your data and ensure quick recovery in case of any issues.

Q: 12. What does ‘routine software updates’ mean?

We update your website’s core software, plugins, and themes to keep everything running smoothly and securely.

Q: 4. What counts as a "basic website edit"?

Basic edits that can be done in 30 minutes or less, they include minor text or image updates, such as updating your business hours, replacing photos, or posting a new announcement. More extensive changes may incur additional fees or require an upgrade to a higher tier.

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FAQs About Our Website Plans: Everything You Need to Know for Your Collision Shop

Getting Started:

1. What do I need to get started?

2. How long does it take to set up my website?

3. What if I already have a hosting provider?

WEBSITE EDITS:

4. What counts as a "basic website edit"?

5. How many edits can I request each month?

6. What if I need more edits than my plan allows?

Technical Support:

7. What happens if my website goes down?

8. Do you provide SEO services?

9. How do I request support or website updates?

Security and Maintenance:

10. How do you keep my website secure?

11. Will you back up my website?

12. What does ‘routine software updates’ mean?

Billing and Pricing:

13. Is there a discount for annual billing?

14. Are there any hidden fees?

15. What happens if my payment method fails?

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